Geoff and I would like to thank you so much for organising our Vietnam trip.
From our email exchanges, I knew I was dealing with a very professional and efficient company.
This was our first visit to Vietnam and it exceeded our expectations in every way.
There were too many highlights to mention and given the short time we had, you managed to maximise our time allowing us to fit so much in almost seamlessly. Your guides and drivers are a credit to you. They were always punctual, friendly, professional and happy.
Special mention to Mr Vinh our guide in Hue and Hoi An. Notably, he was the only guide who was at the train station platform to meet us; all the other guides were outside. He was passionate and very informative about Hue, Hoi An and Vietnam in general. He made some great restaurant recommendations too, and a great tailor!
Finally, Many thanks for your efforts in locating the mobile phone dropped during our flight and delivering it to us. You have no idea how relieved and happy we were when you gave us the good news. I’m not sure many agents would have gone to so much trouble to help us. We are very grateful.
I have been singing your praises to all my colleagues and have already passed on your details to one. We wish you continued success because you deserve it. It’s not often one can find a company that takes pride in providing such a high level of service.
Hopefully, we will see you again because we plan to return.
We booked a 7 days 6 nights tour via funinvietnam.com in July 2015. We had an amazing vacation, everything was very well organized and we had some very helpful and knowledgeable guides. Thanks to funinvietnam.com for planning such a great and memorable trip for me and my parents. Our tour planner Ms Ngoc was very helpful from the very beginning and really took the time and made an effort to make the best holiday for us. Upon arrival in HCMC she even gave us a call, and had also prepared a small welcome present for us. It really meant a lot to us. Thanks so much.
Absolutely amazing service! Hope to return one day!
